Register your free 5 Year PUMPreplace Guarantee here!
Most PUMP Audio headphones come with a 1 or 2 year Warranty as standard, depending on the model and when you purchased.
To get your (free!) FIVE YEAR PUMPreplace Guarantee, just fill in your details below:
5 Year PUMPreplace Guarantee Registration:
If you damage or break your PUMPs, fear not…
We definitely don’t want to leave you in the lurch just because you had an accident or lent them to someone who’s a bit too heavy handed.
That’s why we offer PUMPreplace.
Just get in touch with a copy of your receipt and a picture of your damaged PUMPs and so long as we have them in stock, we’ll arrange another set for you (minus the packaging, accessories, manuals etc. that you already have) at a heavily subsidised price. This price may change a little from time to time, but it will always be a fraction of the “new” price, so just ask us what it is currently.
Terms and Conditions of PUMPreplace Guarantee:
1) You must register for the PUMP 5 Year PUMPreplace Guarantee within the standard warranty period for it to be valid. If you register after your warranty has expired then unfortunately this will be too late; 2) You must provide proof of purchase when making a PUMPreplace claim; 3) The product must have been new when purchased and not second hand; 4) The product must be a genuine PUMP product and not a counterfeit; 5) You must return your faulty / broken product to us before being sent a replacement; 6) If the product is no longer current or in stock, we will endeavor to offer a similar model if we have one available; 7) If we are not able to supply a replacement either exact or similar due to lack of stock or because the business has ceased trading then we can not offer a refund in place of PUMPreplace in any circumstance.